Terms & Conditions of Sales
PART 1: GENERAL CONDITIONS OF RENTAL OF THE ESTABLISHMENT
ARTICLE 1: GENERAL PROVISIONS
The reservation is agreed upon with the landlord LAURENTOIT SRL – SAVELBERG Laurent
Landlord's address: Sur les Prés, 42 – 4877 OLNE
Telephone: +32 472 40 72 67
Email address: aumoulinendormi@gmail.com
• Landlord's bank account: IBAN BE80 1030 6007 3077
·VAT number (if applicable): BE 0849 973 485
The contract is a tourist rental agreement (or seasonal rental agreement). The rental period is an essential condition without which the contract would not have been concluded. The tenant may not establish their primary residence in the rented property.
The establishment includes 1 accommodation with a respective capacity of 9 people.
The tenant is required to respect the maximum occupancy stated in the rental agreement. Any breach of this clause may result in the immediate termination of this contract, at the tenant's expense, with the rental amount remaining definitively payable to the landlord.
The tenant must arrive on the specified day and at the indicated times. In case of late or delayed arrival, the tenant must notify the landlord.
ARTICLE 2: TERMS OF CONCLUSION OF THE CONTRACT
The rental is confirmed upon payment of a 30% deposit of the total price of the stay:
· is collected by the secure payment system (Stripe) during online booking;
· or to be paid to the landlord's bank account number within 5 days of receiving the electronic booking confirmation (voucher).
The remaining balance of the stay (70%) must be paid by bank transfer no later than 7 days before arrival to the landlord's bank account number.
Any booking made within 7 days of the arrival date is considered late. In this case, the balance of the stay will be paid into the landlord's bank account upon receipt of the electronic booking confirmation (voucher), i.e., before the start of the stay .
In the event of non-payment, the landlord reserves the right to cancel the contract in accordance with the cancellation conditions accepted at the time of booking.
ARTICLE 2 bis: THE GUARANTEE
The security deposit, amounting to €300 (price in words), will be paid 7 days before the stay by bank transfer to the landlord's bank account number or deposited in cash upon arrival.
The landlord reserves the right to refuse access to the establishment if the deposit is not paid.
The deposit will be refunded within 7 days of departure if there is no damage to the accommodation, outbuildings and surrounding area.
The security deposit is intended to cover any debts that the tenant may still owe to the landlord upon returning the premises.
In the event of a dispute, the landlord may, at his own risk, retain the deposit until the responsibilities are clearly established.
If it turns out that the tenant does not owe the sums claimed and that all or part of the deposit must be returned, the landlord will owe interest, at the legal rate, on the amount to be returned in the end.
ARTICLE 3: SOLIDARITY
In the case of multiple tenants, the person who made the reservation is responsible for the debts and claims of all tenants.
ARTICLE 4: LATE PAYMENT
If the landlord does not receive the payments within the allotted time, he may cancel the lease by registered letter or email within 3 days of the scheduled payment date.
This clause does not apply to late bookings.
Any amount owed by the tenant, and not paid 3 days after its due date, shall automatically and without notice accrue interest to the landlord at the legal rate per month from its due date, with interest for any month started being due for the entire month.
ARTICLE 5: CANCELLATIONS – EARLY DEPARTURE – NO-SHOW
a) Cancellation by the tenant
Any cancellation must be notified by registered letter or email and addressed to the landlord.
The cancellation conditions specified in the electronic order form (voucher) apply.
In the event of force majeure (or an act of government) affecting either party:
1. The date of execution of the contract will be postponed to a later date to be agreed between parties (voucher of an amount equivalent to that of the reservation to be deducted on a future stay).
If no agreement can be reached within a period of 18 months, the amounts paid will be fully refunded to the tenant.
2. The contract is cancelled by mutual agreement and all amounts already received by the landlord are refunded to the tenant
b) Cancellation by the landlord
Any cancellation must be notified by registered letter or email and addressed to the tenant.
The cancellation conditions specified in the electronic order form (voucher) apply.
In the event of force majeure (or an act of government) affecting either party:
1. The date of execution of the contract will be postponed to a later date to be agreed between parties (voucher of an amount equivalent to that of the reservation to be deducted on a future stay).
If no agreement can be reached within a period of 18 months, the amounts paid will be fully refunded to the tenant.
2.The contract is cancelled by mutual agreement and all amounts already received by the landlord are refunded to the tenant
c) Premature departure
The tenant's early departure does not result in any refund, even partial, of the price of the stay.
d) Tenant's failure to appear (no-show)
If the tenant does not arrive within 24 hours of the arrival date stated on the contract:
· the reservation becomes null and void by operation of law;
· the payments remain the property of the landlord who reserves the right to claim the balance from the tenant;
· The landlord can dispose of their property.
ARTICLE 6: RESPONSIBILITIES – INSURANCE
a) Fire insurance
The tenant must be covered by Fire Insurance (holiday home) for any damage he or she may cause to the building and rented furniture.
The tenant declares, after checking it, that he is covered for such risks by his personal fire insurance (holiday insurance).
In the event of a breach, the tenant undertakes to take out a contract covering this risk, at the latest on the day of entry into the rented property(ies).
b) Family Civil Liability Insurance (private life)
The tenant declares that he is covered by a Family Civil Liability (private life) insurance policy.
In the event of a breach, the tenant undertakes to take out a contract covering this risk, at the latest on the day of entry into the rented property(ies).
ARTICLE 7: DOMESTIC ANIMALS
A small pet (12 kg max) is allowed with the owner's prior agreement. It must be declared to the landlord.
A few conditions apply: the animal cannot go upstairs, nor onto the chairs and armchairs. It must be kept in the laundry room at night and when the tenants are away.
A supplement of €25 per stay will be applied.
ARTICLE 8: USE AND OCCUPANCY OF PREMISES
The tenant agrees to behave respectfully towards the residents and the environment in general (wildlife, plants, various equipment, etc.). They will use the rented property in accordance with its intended purpose and in a prudent and responsible manner.
The tenant must return the property in the condition in which it was received. The tenant is responsible for any loss or damage to the landlord.
Lively parties such as student revelry, stag/hen parties, dance parties… are not allowed.
ARTICLE 9: CLAIMS
Any complaint must be sent to the landlord by registered letter or email within 8 days of the end of the stay. Supporting documents must be attached.
In the absence of an agreement between the parties, only the courts of the judicial district where the accommodation is located have jurisdiction.
ARTICLE 9 bis: MEDIATION OF THE FEDERATION OF GITES AND BED AND BREAKFASTS OF WALLONIA
In the absence of an agreement between the parties, they will submit their grievances to the secretariat of the Federation of Gîtes and Bed and Breakfasts of Wallonia, which will attempt to propose an amicable solution.
In the absence of an agreement between the parties, only the courts of the judicial district where the accommodation is located have jurisdiction and they will apply Belgian law.
This clause applies only to establishments that are members of the Federation of Gîtes and Bed and Breakfasts of Wallonia and are up to date with their membership fees.
ARTICLE 10: PASSENGER CHECK
The landlord has the right to verify and register the identity of all occupants of the accommodation in accordance with the 2007 law. The tenant must present a valid identity document (identity card or passport). This should be verified with the CGT (General Confederation of Labour).
ARTICLE 11: ACCEPTANCE OF GENERAL TERMS AND CONDITIONS
Unless expressly stated otherwise, the tenant is deemed to have read and accepted all the terms and conditions at the latest when booking online, when paying the deposit and/or the balance of the stay, or when taking possession of the establishment.
PART 2: INTERNAL REGULATIONS
Arrival & Departure
Arrival time is scheduled between 5pm and 8pm. For departure, we ask that you leave the Gîte by 12pm.
In case of a delay in your arrival, please inform the person in charge of reservations at +32 (0) 472 40 72 67 .
Cottage capacity
The Gîte Au Moulin Endormier is equipped to accommodate up to 9 people . If the tenant deviates from this rule, the owner reserves the right to refuse entry to the gîte. The tenant will be responsible for the consequences.
Maintenance and cleanliness of the cottage
Upon your arrival, the cottage will be in a state of maximum cleanliness and comfort. Cleaning is included in the rental price. However, we ask that you return the cottage and its contents in a good, tidy, and clean condition (see check-out checklist). The owner reserves the right to charge additional cleaning fees if the property is returned in an unusually dirty condition.
Please respect the sorting instructions . Bins will be provided and instructions will be available to help you.
Please do not throw anything down the toilet that could clog it (diapers, sanitary napkins, tampons, panty liners, grease, food).
Fire alarm
This is a non-smoking property. It is equipped with a smoke detector system. Smokers are asked to go outside. Please do not throw your cigarette butts on the ground, but use the ashtray provided.
Respect for the neighborhood and the environment surrounding the cottage
The cottage is located in a quiet hamlet. Its inhabitants are mindful of their peace and quiet. You agree to behave respectfully towards the inhabitants and the environment in general (wildlife, flora, various facilities, etc.).
The tenant must respect the peaceful nature of the premises and use them in accordance with their intended purpose. All sound equipment is prohibited. The cottage is not a party venue. Quiet hours are from 10 pm to 6 am . Disturbing the peace at night is punishable by law.
Bachelor/bachelorette parties, inviting outside people, etc. are prohibited.
Fireworks are prohibited, by order of the police, throughout the entire municipality.
The cottage can accommodate a maximum of 9 people (including children). No guests other than those who have booked the cottage are allowed. In case of conflict or complaint, the owner reserves the right to exclude disruptive individuals from the cottage.
Keys
The front door of the cottage has a key lock. Please be careful never to leave the keys in the locks on the inside!
The key box where you will find the key upon arrival has a code that is regularly updated. Please return the key to the key box upon departure and do not leave the correct code visible.
Drink
Please only burn wood provided by the landowner . Any wood gathered in the forest, or any other method of burning in the stove, is prohibited. (Paper, pizza boxes, etc… DANGER! Grease and wet wood don't mix.)
Parking
Vehicles must remain parked in the designated areas. It is permitted to drive a vehicle up to the door to load or unload belongings. Afterwards, the vehicle must be returned to the parking lot.